Hours of Operation
Monday through Friday
8 A.M. to 5 P.M Pacific Standard Time
Delivery Policy
Orders placed with Blue Supply Company will ship prepaid and then invoice you for the charges.
UPS or Common Carrier will be used to ship your product. BSC will default the lowest cost shipping method that does not sacrifice a reasonable delivery time.
We’re dedicated to getting you your Order as soon as possible. We will package and ship them as soon as we are able. Yet, once your Order has left our facility we no longer have control over that item. Blue Supply Company does not take responsibility for any delay in arrival of your Order due to delays from the carriers.
Return Policy
30 Days to return any products that did not meet your needs.
Any stock item purchased from Blue Supply Company may be returned within 30 Calendar Days of the Purchase Date. The product must be:
- In “Resellable Condition” meaning no cosmetic wear and tear that would inhibit the ability of BSC to resell the product. Items with consumable material (ex. Pens with ink) must have minimal use.
- Must include the original packaging container.
- Customer is responsible for shipping charges to send back to BSC
- Items returned due to defects will be fully reimbursed for the both the product and reasonable shipping charges after inspection and confirmation of defects.
Contact us at Service@BlueSupplyCompany.com or call (1-562-386-2723) to arrange for an RMA. Please write the RMA and Order number on the Outside of the box and return.
Refunds
Refunds will be provided for products that have been returned according to the Return Policy outlined above. Once we receive the product back from you, we will be able to issue the refund. The refund will be sent back to the payment method that you used to place the Order. Typical processing time is 10 Bank business days once the refund has been initiated.
Pricing Policy
Blue Supply Company is dedicated to giving the best possible pricing. Occasionally prices may change without notice due to unforeseen circumstances that is outside of our control.
Performance of Products
We source the highest quality products that we can procure on the market. We’re dedicated to providing you products that will help your organization with your production needs. However, the detectability of the products outlined in our Product Data Sheets are mere suggestions of their detectability. These were discovered in a controlled environment using the manufacturer’s own machines in their own environment. Since all manufacturing environments are different, we cannot guarantee that they will function the same in yours. It is highly encouraged that you do your own independent detectability audit to determine that they will be detectable to your requirements. Blue Supply Company does not accept any responsibility for our items performance in your production.
The acceptable use of all products shall be determined by you the buyer. The buyer shall not rely on any information provided by Blue Supply Company to determine the proper use of the products for their operation.